What is change management?

THE BACKGROUND OF OUR CHANGE MANAGEMENT DEFINITION

"What is change management?" This is a question you may have heard from colleagues or coworkers in passing or in formal presentations. While many of us know intuitively what change management is, we have a hard time conveying to others what we really mean.

In thinking about how to define change management, it is important to provide context related to two other concepts: the change itself and project management. Change management and project management are two critical disciplines that are applied to a variety of organizational changes to improve the likelihood of success and return on investment. 

THE GOAL OF CHANGE: IMPROVING AN ORGANIZATION BY ALTERING HOW WORK IS DONE

When you introduce a change to the organization, you are ultimately going to be impacting one or more of the following:

•  Processes

•  Systems

•  Organization structure

•  Job roles

While there are numerous approaches and tools that can be used to improve the organization, all of them ultimately prescribe adjustments to one or more of the four parts of the organization listed above. Change typically results as a reaction to specific problems or opportunities the organization is facing based on internal or external stimuli. While the notion of becoming “more competitive” or “closer to the customer” or “more efficient” can be the motivation to change, at some point these goals must be transformed into the specific impacts on processes, systems, organization structures or job roles..

Change management

Change management is the process, tools and techniques to manage the people side of change to achieve the required business outcome. Change management incorporates the organizational tools that can be utilized to help individuals make successful personal transitions resulting in the adoption and realization of change.

based on adventurer manager change management support moving an organization from a current state  through a transition state to a desired future state . 

How much change management is needed?

Change management engagement depends on the amount of disruption created in individual employees’ day-to-day work. It also depends on the organization’s attributes, such as culture, value system and history with past changes.


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